Terms and Conditions

 

1. Acceptance of Terms

By accessing and using EurexaLabs’ website and services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Company Information

EurexaLabs
Registered in: The Netherlands
Email: info@eurexalabs.com
Website: https://eurexalabs.com

3. Product Information and Restrictions

3.1 Research Chemicals Only

• All products sold are RESEARCH CHEMICALS ONLY
• Products are NOT FOR HUMAN CONSUMPTION
• Products are NOT FOR VETERINARY USE
• Products are intended SOLELY FOR LABORATORY RESEARCH PURPOSES

3.2 Customer Requirements

• Customers must be 18 years or older
• Customers must be qualified researchers or institutions
• Customers must comply with all local, national, and international laws
• Customers must have appropriate laboratory facilities and safety protocols

3.3 Prohibited Uses

Strictly prohibited:

• Human consumption or administration
• Veterinary use
• Food or cosmetic applications
• Any use outside of controlled laboratory settings
• Resale to unqualified parties

4. Customer Responsibilities

4.1 Legal Compliance

• Verify legal status of products in your jurisdiction
• Obtain required licenses/permits if applicable
• Comply with import/export regulations
• Follow proper storage and handling protocols

4.2 Safety Requirements

• Use appropriate safety equipment and protocols
• Ensure proper waste disposal
• Maintain detailed records as required by law
• Report any incidents as required by regulations

5. Orders and Payments

5.1 Order Acceptance

• Orders are subject to acceptance and product availability
• We reserve the right to refuse orders
• Prices are subject to change without notice

5.2 Payment Terms

• Payment required before shipping
• Accepted payment methods as listed on website
• All prices include applicable taxes where required

6. Shipping and Delivery

6.1 Netherlands Orders

• Orders placed before 12:00 delivered next business day
• Shipping costs as displayed at checkout

6.2 International Shipping

• Customer responsible for import duties and taxes
• Customer responsible for compliance with import regulations
• Delivery times are estimates only

6.3 Packaging and Labeling

• Products clearly labeled “NOT FOR HUMAN CONSUMPTION”
• Appropriate hazard warnings included where applicable
• Packaging compliant with shipping regulations

7. Returns and Refunds

7.1 Return Policy

• Returns accepted only for unopened, undamaged products
• Returns must be requested within 14 days of delivery
• Customer pays return shipping costs
• Hazardous materials may not be returnable

7.2 Refund Process

• Refunds processed within 10 business days
• Original shipping costs non-refundable
• Refunds issued to original payment method

8. Product Information and Warranties

8.1 Product Documentation

• Certificates of analysis provided where available
• Product descriptions based on available information
• No guarantee of specific research outcomes

8.2 Disclaimer of Warranties

• Products sold “AS IS” for research purposes only
• No warranties regarding fitness for particular purpose
• Customer assumes all risks of use

9. Limitation of Liability

9.1 Liability Limits

• Our liability limited to product purchase price
• Not liable for consequential or indirect damages
• Not liable for misuse of products
• Not liable for regulatory compliance issues

9.2 Indemnification

• Customer indemnifies EurexaLabs against claims arising from product use
• Customer responsible for proper use and disposal
• Customer responsible for regulatory compliance

10. Regulatory Compliance

10.1 Dutch and EU Law

• Business operated in compliance with applicable Dutch law
• Products comply with relevant EU regulations where applicable
• Customer responsible for compliance in their jurisdiction

10.2 Regulatory Changes

• Terms may be updated to reflect regulatory changes
• Continued use constitutes acceptance of updates
• Customer responsible for staying informed of changes

11. Age Verification and Account Requirements

11.1 Age Restrictions

• Must be 18+ to purchase
• Age verification may be required
• False information grounds for account termination

11.2 Account Security

• Customer responsible for account security
• Notify us immediately of unauthorized use
• One account per customer/institution

12. Intellectual Property

• All website content is proprietary to EurexaLabs
• No reproduction without written permission
• Product names and descriptions may be trademarked

13. Dispute Resolution

13.1 Governing Law

• These terms governed by Dutch law
• Disputes subject to jurisdiction of Dutch courts
• EU consumer protection laws may apply where applicable

13.2 Resolution Process

• Attempt resolution through direct communication
• Mediation before litigation where appropriate
• Right to consumer protection agencies where applicable

14. Contact Information

For questions about these terms:

• Email: info@eurexalabs.com
• Telegram: @eurexalabsTG
• Business hours: Monday-Friday 9:00-17:00 CET

15. Severability

If any provision is found unenforceable, remaining terms remain in effect.

16. Updates to Terms

• Terms may be updated periodically
• Updates posted with new effective date
• Continued use constitutes acceptance

SAFETY NOTICE: Research chemicals can be hazardous. Proper training, equipment, and facilities are essential. Follow all applicable safety protocols and regulations.